Skip to main content

If We Cared, More Than We Complained



If we cared enough more than we complained...Quite a few people will take the time to write, explain, so forth... I have written senators, congress-people and presidents. I've had a Senator call my office many years ago. We needed a Stop sign at the end of our road. People up and down the block complained. NONE OF THEM WROTE... One, an elder woman called over and over again. One day about 19 years ago I told her. "You have to write a letter. So, I can do that. Don't call I'll deal with it. The head of NJDOT called my office after I sent eight letters to state senators. I waited. I sent duplicate reminder letters over next two years. Probably a total of 16 letters mailed. Six years later after I'd started my letter writing on this matter... We got the Stop sign put in. It was about three weeks before the elder woman passed.

So today...a much faster response here now on people's phone service issue with 5G...

What it took....It took 96 miles, two corporate letters, a formal complaint letter to the FCC, and over eleven phone calls, in about 2 weeks... People do NOT write companies or senators like I have and do. So....

Then I worked with Verizon Executive office via Four or so phone calls and four texts from them to me.

Samsung S21G (maybe even the S22)had to develop a new software to keep up with 5G Verizon. Verizon called now and advised me that Samsung just sent me the brand new update. I installed it while on the phone with Verizon. And we will give it a week. But Verizon believes this was a big part of the issue, along with 5G updates. 

The issue of not getting complete conversations on phone calls started 10.5 months after I got a new phone (a first in seven years). By first week in July the situation had worsened. I drove to three different places. The first one where I purchased the phone they lied to me... "Best Buy". I had gone to the store for answers three times, too had paid monthly for their "geek" service. Their corporate headquarters received a letter from me. I went to a Samsung store twice. Then smartly Samsung sent me to a Verizon corporate store. The young man there was honest with me as Samsung was. At the end of the day I have no misgivings on Samsung nor Verizon. They handled the situation professionally and to the best of their abilities. Lesson: writing a company or government officiating organization does help if we all chip in and care enough to do what we complain about.---Jody-Lynn Reicher 

Comments

Popular posts from this blog

2023 Holiday Letter from the Reicher's

Well, I didn't think I'd be doing a Holiday Letter this year, but here goes... The Spirit of Norm is in the air. As the wind whips with minus a true snowstorm.  In hopes the Farmers Almanac was correct, I pray to the snow gods. Rain ensued the month of December thus far. We have nearly tripled the amount of rainfall usual for December in New Jersey. And I've witnessed its treachery. Storms such as these hit us hardest in July. Then remained fairly intense through til about early October.  Our daughters are doing well, Thank God.  Their Dad would be proud of them. Our oldest Sarah, now a Junior at UCLA pursuing her degree in Chemical Engineering. She's digging the whole California scene. Which I thought it was for her. She's had some good traveling on her off times from school. For her March 2023 week off, she drove her and a few friends out to Lake Tahoe and went downhill skiing for a first in nearly 5 years. She had to rent the ski equipment.  Funny enough when ...

"It’s the Hardest Thing..."

My friend since 1996, neighbor and pet care person texted back, "It's the hardest thing...". She texted back the morning just hours prior to my decision to have our last pet euthanized. It's not something I'd ever done. Although I've been told I have a killer instinct. Which I've discovered over the past 20 years that would be true. A promoter said that to my fight coach after my first cage fight. The promoter saw the charged smile on my face after I'd just lost to a decision. I am disciplined, so thank God for that. My feeling is we all have that, but not the amount I've discovered I have, and most certainly most do not have the obsessive level of discipline I have had or have. Fast forward to yesterday afternoon holding our bunny for quite sometime before her sedation in a veterinary treatment room.  About 20 minutes later the vet and vet tech arrived finding a spot to inject a sedative into our pet bunny. They said it would take ten minutes, th...

June 12th 2025

  Finally getting our oldest on the phone. "Mom! Chill! A man faceplanted on the ground. Blood was everywhere. It was so bloody Mom. We helped him."  She continues her hyper mode annoyed I called/texted 6x in one hour when no response was received from them. You know that parenting Mom thingy.  Oldest: "Didn't she tell you? We're doing pictures near sunset." She remarked, annoyed. Me/Mom: "Oh. Wow. Okay. And Thank you for being kind."  That's what I was reduced to. Hours later... Youngest explains now in my hotel room. Me/Mom: "So, what happened?" Youngest: "Mom, I thought he was like praying. He was laying facedown." Me/Mom: "Oh. Did it just happen?" Youngest: "People were passing by. But we didn't see the faceplant. As I approached, I realized he wasn't praying... you know like some religions do at certain times." Me thinking... I guess that ten years in the morning of teaching the kids religi...